Privacy Policy
GOIRRA (“we”, “us”, or “our”), operated by Neither Nor Ventures, operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.
The Services are powered by Shopify.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services or communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
01Personal Information We Collect
“Personal information” refers to any information that identifies or can reasonably be linked to you.
It does not include anonymized or de-identified data.
We may collect the following:
- Contact Information: Name, billing address, shipping address, phone number, email address
- Financial Information: Payment details (processed via secure payment gateways)
- Account Information: Username, password, preferences, settings
- Transaction Information: Products viewed, purchased, returned, or exchanged
- Communication Data: Customer support interactions
- Device Information: IP address, browser type, device identifiers
- Usage Data: Interaction with the website
02Sources of Personal Information
We may collect your information from:
- Directly from you
- Automatically through cookies and tracking technologies
- Service providers (including Shopify, payment gateways, logistics partners)
- Third-party partners
03How We Use Your Information
We use your personal information to:
- Provide, operate, and improve our Services
- Process payments and fulfill orders
- Manage user accounts
- Handle returns and refunds
- Provide customer support
- Personalize your experience
- Send marketing communications (where permitted)
- Prevent fraud and ensure platform security
- Comply with legal obligations
04Sharing of Personal Information
We may share your information with:
- Shopify and associated service providers
- Payment processors and financial institutions
- Shipping and logistics partners
- Marketing and analytics providers
- Legal authorities when required
We do not sell your personal information.
05Relationship with Shopify
Our store is hosted on Shopify, which processes personal information to enable and improve the Services.
More information: https://privacy.shopify.com
06Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
07Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
08Security and Data Retention
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure.
We retain personal information only as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
09Your Rights
You may have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
10Complaints
If you have concerns regarding how your data is handled, you may contact us using the details below.
11International Data Transfers
Your information may be transferred and processed outside India by our service providers, including Shopify.
12Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
13Contact Information
Legal Name: Neither Nor Ventures
Trade Name: GOIRRA
Email: info@goirra.com
Phone: 9821370021
Address: Bank St, near Canara Bank, Laxmi Market, Baba Gangnath Market, Munirka, New Delhi, Delhi 110067, India
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