Shipping Policy
At GOIRRA, we aim to deliver your order in a timely and reliable manner.
01Order Processing
All orders are processed within 2 business days after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
02Shipping Timeline
Estimated delivery time across India:
5–7 business days
Delivery timelines may vary depending on your location and external factors beyond our control.
03Shipping Charges
- Free shipping on all prepaid orders across India
- Cash on Delivery (COD): Free
04Order Tracking
Once your order is shipped, you will receive tracking details via email and/or SMS.
05Delays
While we strive to deliver within the estimated timeline, delays may occur due to:
- High order volumes
- Courier partner issues
- Weather or unforeseen circumstances
GOIRRA is not liable for delays caused by third-party logistics partners.
06Incorrect Address
Please ensure that your shipping address is accurate.
GOIRRA will not be responsible for orders delivered to incorrect addresses provided by the customer.
07Failed Delivery Attempts
If delivery fails due to:
- Customer unavailability
- Incorrect address
- Refusal to accept the order
The order will be cancelled and returned to us.
Partial COD orders: if a Partial COD order is refused at delivery, GOIRRA will retain the advance up to the actual cost of shipping the order to you and back. Any amount above this cost will be refunded to your original payment method within 5–7 business days.
If GOIRRA cancels a confirmed order for any reason, you will receive a full refund of any amount paid, plus an amount equal to the advance.
08Service Availability
We currently ship only within India.
09Contact
For any shipping-related queries:
Legal Name: Neither Nor Ventures
Trade Name: GOIRRA
Email: info@goirra.com
Phone: 9821370021
STILL need help?
Email info@goirra.com or call 9821370021, Monday to Saturday, 10:00 AM to 6:00 PM.
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