Shipping Policy

Policy

Last updated: October 28, 2026

At GOIRRA, we aim to deliver your order in a timely and reliable manner.

Processing2 business days
Delivery5–7 business days
Shipping chargesFree, incl. COD
Ships toIndia only

01Order Processing

All orders are processed within 2 business days after confirmation.

Orders are not processed or shipped on Sundays or public holidays.

02Shipping Timeline

Estimated delivery time across India:

5–7 business days

Delivery timelines may vary depending on your location and external factors beyond our control.

03Shipping Charges

  • Free shipping on all prepaid orders across India
  • Cash on Delivery (COD): Free

04Order Tracking

Once your order is shipped, you will receive tracking details via email and/or SMS.

05Delays

While we strive to deliver within the estimated timeline, delays may occur due to:

  • High order volumes
  • Courier partner issues
  • Weather or unforeseen circumstances

GOIRRA is not liable for delays caused by third-party logistics partners.

06Incorrect Address

Please ensure that your shipping address is accurate.

GOIRRA will not be responsible for orders delivered to incorrect addresses provided by the customer.

07Failed Delivery Attempts

If delivery fails due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept the order

The order will be cancelled and returned to us.

Partial COD orders: if a Partial COD order is refused at delivery, GOIRRA will retain the advance up to the actual cost of shipping the order to you and back. Any amount above this cost will be refunded to your original payment method within 5–7 business days.

If GOIRRA cancels a confirmed order for any reason, you will receive a full refund of any amount paid, plus an amount equal to the advance.

08Service Availability

We currently ship only within India.

09Contact

For any shipping-related queries:

Legal Name: Neither Nor Ventures
Trade Name: GOIRRA
Email: info@goirra.com
Phone: 9821370021

STILL need help?
Email info@goirra.com or call 9821370021, Monday to Saturday, 10:00 AM to 6:00 PM.
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